Frequently Asked Questions
Everything you need to know about Remove Audio: what runs on this device, what the Cloud is, privacy, formats, limits and best practices.
Troubleshooting common issues
Quick fixes for the most common hiccups.
Large files take longer, and an AI tool on this device takes minutes for a long clip. Keep the tab open and avoid switching apps. If it stays stuck, try a shorter clip, or switch to Cloud and let our servers do it.
On this device, clearly
On this device the file stays with you while your browser does the work. In the Cloud it travels encrypted to our servers, is processed there and deleted on the schedule you pick.
Device → Browser → Download (no server on this device)
Supported containers
Common containers we support.
| Container | Notes |
|---|---|
| MP4 | Common codecs work best |
| MOV | Common codecs work best |
| MKV | Common codecs work best |
| AVI | Common codecs work best |
| WebM | Common codecs work best |
Some files may fail if the codec is uncommon. If so, contact us.
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