Product support
Found a bug or have questions about muting videos? Share the steps you took and we’ll help troubleshoot.
Contact
Contact Remove Audio
We reply quickly and keep every conversation focused on helping you mute videos without friction.
Contact us at support@remove-audio.comWe typically respond within one business day.
Email support
Partnerships & press
For collaborations, embeds, or coverage, reach out with a short note and we’ll schedule a quick call.
Privacy or data requests
Ask about analytics, cookies, or your data rights—our privacy policy is open and we respond fast.
What to include
- Your device, browser, and operating system to help us reproduce issues.
- File type and size if a video failed to process.
- Any screenshots or exact error messages you saw.
Quick guide